Operations Manager to Chief of Staff Track Part-time | Hybrid (Portland, OR/Vancouver,WA + remote)
Carol Parker Walsh Consulting Group (CPWCG) is an award-winning leadership development consulting firm, and we’re scaling fast. Our People-Forward Leadership™ programs are in demand, and the CEO needs a right-hand operator who can turn big ideas into repeatable systems, freeing her to stay client-facing while you keep the engine humming.
The Promise
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Phase 1—Operational Backbone (Day 1-180)
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Build the machine: Map every core workflow (sales, client onboarding, delivery, finance) and convert them into crystal-clear SOPs and Asana boards.
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Own the dashboard: Establish KPIs and a weekly scorecard covering pipeline velocity, project margins, client NPS, and CEO hours reclaimed.
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Tame the calendar and inbox: Run the CEO’s schedule like air traffic control—zero conflicts, clear prep briefs, rapid de-clutter.
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Single-threaded integrator: Coordinate proposals, invoices, and vendor contracts; surface decisions to the CEO only after you’ve teed up options.
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Manage the crew: Lead virtual assistants and contractors, set expectations, and hold the team accountable.
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One-hour weekly sync: Bring data, decisions, and roadblocks—leave with clear go-aheads.
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Phase 2—Strategic Leverage (After 6 mos. of hitting KPIs)
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Scale infrastructure: Evaluate and implement the next-level tech stack (CRM, LMS, AI tools) to handle 3-5× current client volume.
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Budget & resource planning: Partner with the CEO to forecast revenue, model hiring needs, and protect margins.
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Special initiatives: Stand in for the CEO on select client meetings, partnerships, and speaking engagements.
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Culture steward: Maintain CPWCG’s values of psychological safety, inclusion, and joy as we grow.
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Success Looks Like
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CEO’s strategic time expands from 40% → 70% within six months.
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All recurring tasks run on documented SOPs with 95% on-time completion.
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Weekly scorecard hits green on ≥80% of metrics for three consecutive months.
What You Bring
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5+ years running operations for a consulting, agency, or professional-services firm (bonus: Project Management or Lean Six Sigma experience).
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Track record of building KPIs and SOPs from scratch—show us the before/after.
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Mastery of modern ops tech (Asana, Airtable, Pipedrive/HubSpot, Slack, Google Workspace, Zapier).
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Killer prioritization instincts and the confidence to say “no” or “not now” to protect focus.
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Polished communicator who can distill complexity into one-page briefs.
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High emotional intelligence, proactive, unquestioned discretion, and a bias for action.
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Bachelor’s in business or related field (operations chops trump pedigree).
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Able to be on-site in Portland, OR/Vancouver, WA, for key meetings and quarterly planning sessions.
Compensation
Component |
Details |
Hourly Rate |
$30/hour (1099 contractor) |
Weekly Hours |
15–20 hours (flexible schedule with a core collaboration window of 9 AM1 PMM PT) |
Monthly Range |
Approximately $1,800–$2,400 based on hours worked |
Performance Review |
Formal check-in at 6 months.?Meeting or exceeding KPI targets (95?% on-time project delivery, <?5% aged receivables, ≥?5 CEO hours reclaimed per week) triggers: • Hourly increase or • Transition plan to salaried Chief of Staff with bonus eligibility |
Benefits & Perks |
• Remote-first, results-only culture • Annual professional-development stipend (prorated) • Paid software/tools needed to excel in the role |
Why CPWCG
You’ll help shape a company that equips leaders to create workplaces where people—and profits—thrive. If you’re a systems thinker who loves turning chaos into clarity and you’re hungry for a Chief of Staff seat, let’s talk.
Carol Parker Walsh Consulting Group is an equal opportunity employer.
